E-Commerce & Retail Coordinator

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

Purpose of Role

The key function of this role is to support the Business Development Manager, eCommerce & retail, Nordics (hereinafter BDM) with the commercial plans in order to deliver on our commercial targets in the Nordic e-commerce & retail channels.  Collaborating also with the Nordic and Regional Team, the person in this role will maintain and execute opportunities to optimize the presence of Kao Salon brands in these channels.  This role will also rely on close collaboration with the CS&P team to develop and deliver individual customer Joint Business Plan targets across Nordics. 

Key Responsibilities

• Execute the commercial sections of the local initiative calendar and regional toolboxes for the Nordic E-Commerce & Retail Sales Channels/Customers to deliver Net Sales and Business Profit growth targets through increased horizontal and vertical distribution.  
• In partnership with the BDM support the annual budget process for the Nordic markets to create robust building blocks across the Kao Salon brands. Collaborate with the BDM and CS&P team to ensure multi-functional planning and assumptions behind each building block.  
• Provide market analysis of customers and competitors to identify growth opportunities. Utilize sound financial analysis to track performance monthly and identify risks and opportunities as part of the monthly business tracking process including sell in and sell out numbers. 
• Lead analysis of the e-com & retail marketing to measure key success drivers. Analysis to cover KPIs linked to key targets for horizontal and vertical distribution. Make recommendations to improve performance based on the conclusions drawn. 
• Maintain and optimize the Kao Salon brands presence across the e-comm & retail business i.e. video, images, text and SEO optimization as well as planograms and merchandising. 

Other Experience and Requirements

• Bachelor’s Degree required; Masters Degree preferred
• Min +2 years of experience of working in eCommerce & brand page management.  
• Experience with preparation and execution of joint business plans 
• Implementing long-term & short-term sales strategies, promotions and working within company set guidelines to maintain both equity and profitability of brands 
• Experience in same/similar industry sectors i.e. consumer, beauty, luxury and possibly fashion. 
• Microsoft Office Suite includes Word, PowerPoint, Excel, and Outlook as well as sales tools and systems e.g. Power BI and Sales Force. 
•  Language proficiency: fluent in one of the Nordic languages as well as English. 

How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/) or EMEA website (https://www.kao.com/emea/en/)

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