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Sales Operations Analyst

Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

The role:

You will oversee all aspects of departmental operations, including forecasting, management of obsolescence, and timely execution of NPD via Kaihatsu participation. You will establish and maintain excellent relationships across Distributor managers, IMD Marketing, Distributor partners, SCM Planning/Customer Logistics and finance. You will identify efficiencies across processes.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation and holidays and sick) and a competitive salary range of $65,000 - $75,000. We also offer a hybrid work schedule.

What you will do:

  • Maintain collaborative relationships across multiple teams including Customer Logistics, Supply Chain/Planning, IMD Team members, Finance
  • Collaborate with Distributor Managers and Distributor Partners to develop and maintain demand planning forecast by sku for SCM. Collaborate with planning team to execute changes as required (version code changes, over forecast, monthly carry over).
  • Participate in Kaihatsu meetings to understand brand launches/updates and incorporate into Forecast and communicate with IMD Team members.
  • Coordinate with Supply Chain to communicate weekly order/shipment projection vs budget
  • Contribute to department financial performance by managing/minimizing obsolete inventory exposure. Work with finance to ensure the risk is captured accordingly.
  • Possible responsibility for day to day tasks for opportunistic distributors.

What you will need:

  • Bachelor's degree in a business related field.
  • Knowledge of forecasting methodology and processes.
  • 3+ years of experience in a forecasting role
  • Knowledge of Joint business planning - 2+ years of involvement in JBP
  • Microsoft Programs
  • SAP knowledge and capability
  • Spanish language desired, not required.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an Equal Opportunity Employer, including disabled and veterans.

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Job Title
Sales Operations Analyst
Category
Sales
Location
Cincinnati
Posted On
January 19, 2026
Job Type
Regular