The Role:

Reporting to the Associate Director, Partner Services The Senior Data Operations Manager serves as a strategic leader responsible for overseeing system operations, data integrity, and process excellence across all sales and marketing functions. You will lead a team that ensures seamless system functionality while establishing and maintaining comprehensive data governance standards that empower both local and regional stakeholders to make informed decisions.

As the organization's primary guardian of data integrity, you will will define, implement, and monitor rigorous standards across all interconnected systems, ensuring compliance with business expectations through meticulous attention to detail and adherence to established governance frameworks. You will drive organizational effectiveness by identifying and measuring key performance indicators that align with business objectives, while continuously evaluating and optimizing workflows to enhance operational efficiency.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $110,000 - $130,000. We also offer a hybrid work schedule.

What you will do:

Manage and Optimize data workflows and system integrations across S4HANA, Salesforce, MSF, Tableau, and connected platforms while maintaining strategic awareness to surface critical risks, opportunities, and change impacts to senior leaders.
Develop a high-performing team through the activation of clearly defined key performance metrics. Drive proactive team performance by setting and teaching standards while implementing process improvements that support team and organizational efficiency.
Build cross-functional relationships and lead through transformation. Engage all teams to drive collaboration and innovation. Communicate proactively to keep all key stakeholders involved and up to date on the status of initiatives and projects.
Oversee a comprehensive data governance framework, ensuring clean data input and output across all integrated systems; document, standardize, and modernize data management processes to maintain consistency and accuracy within current technology platforms.
Support Regional and Global Projects as the subject matter expert and owner of Customer Master Data in the US & CA. Ensuring all of the business needs for each country are accounted for during the development phase.

What you will need:

Bachelor's degree in Business Administration with MIS/Analytics concentration, Management Information Systems (MIS), Business Analytics or Data Analytics/science, Operations Management.
3+ years of team leadership experience.
5+ years of Master Data and operations management
5+ years experience in SAP/S4 Hana.
Background in Data Governance and process documentation.
A systems-thinking approach to manage the complex interdependencies between platforms, processes, and teams, ensuring that all data operations are clearly documented, seamlessly integrated, and positioned to support the organization's growth and strategic initiatives

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an equal opportunity employer, including disability/vets.

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