National Account Co-ordinator (12 Months FTC)

We are Kao, listed as one of the world’s most ethical companies for the last 20 years.

Our EMEA brand portfolio spans across three sectors; Consumer Care (John Frieda, Guhl, Bondi Sands, Bioré, Jergens, Curél), Professional Hair (Goldwell, Oribe, KMS Hair, Kerasilk), and Molton Brown. 

Our corporate philosophy, The Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect. 

About our role: 

The High Street & Grocery channel at Kao is an exciting, dynamic and continuously evolving part of our business.

The National Account Co-ordinator will play a critical role in supporting the Pureplay and Amazon sales team to deliver its strategy through best-in-class execution of our brands. Responsible for assisting with the day-to-day operations and administrative tasks across the two channels, as well as across ad-hoc projects as needed, this role will give an ambitious, enthusiastic candidate the scope to develop a very exciting commercial career within the FMCG landscape.

As we look to continue to evolve our business and expand/acquire new customers accordingly, this role will be key in contributing towards that.

What you will do: 

Admin Support for Internal & External Requests (e.g NLFs, Invoices) (50%), including but not limited to:

• General Administration
  • Supporting the channel to achieve their EPOS and sales targets
  • Managing retailer nomination & new line forms
  • Actioning UK retailer invoices
  • Ensuring internal documents are updated with latest UK listings, agreed commercials and critical information
  • Supporting UK team with onboarding new customers
  • Support UK team with creating retailer presentations
  • Support UK team with investment tracking/analysing

• Digital assets
  • Supporting UK sales and marketing teams on digital asset projects for retailers, supporting with briefing documents and liaison when required
• Retail Tracking & Audits

• • Running weekly checks on all .com pages - ensuring all content, pricing and imagery is correct across all retailers, if anything is incorrect following this up with the correct SNAM/Marketing contact
  • Conduction Monthly Store Visits, reporting back brand and competitor analysis
• Other 
  • Executing ad hoc requests from marketing team - tracked links for online activity, etc
  • Providing product support – samples to retailers etc
  • Completing ad hoc requests from retailers
  • Producing content for presentations for internal use

Weekly & Monthly Reporting (25%) including but not limited to:

• Weekly EPOS downloads & tracker updates with any key commentary
• Monthly total channel specific reporting – share tracking, competitor analysis
• Any ad hoc reporting required aligned to key projects/presentations

Ad Hoc (Project work / new customer set up) (25%), including but not limited to:

• Assisting NAM/SNAMs to set up new customers with both internal and external processes
• Assisting with retailer events/samples/influencer giveaways etc
• Capturing any retailer executions both Online & Offline

What you will need: 

• University Degree (2.1+)
• Some relevant experience in FMCG sales/dotcom preferred but not required
• Possess Excel skills at intermediate/advanced level
• Proficient in Word, Canva and Powerpoint
• Excellent time management skills with ability to prioritise workload
• Excellent planning and organisational skills
• Commercially aware with the ability to analyse information and offer recommendations

At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. 

What you can expect from us: 

• An entrepreneurial environment where passionate and innovative teams come together. 
• Respect, teamwork and collaboration are at the heart of how we work.
• A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DE&I communities 
• A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension schemes, insurance options, and more… 
• Learning and development opportunities 

Your voice matters here, we value entrepreneurial thinking and innovation from our teams. 

To find out why 33,000 people across the Globe work at Kao please visit: 

https://candidate-brochure.kao.com/kao-emea/full-view.html

https://www.kao.com/emea/en/careers/ 

Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful. https://kao.voyse.io/ 

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