Retail Concession Manager

We’re looking for an experienced sales focussed Retail Concession Manager, ideally with at least one year’s experience supporting or running a successful store within premium retail or fragrance to join us and lead our concession in Fenwick's Canterbury on continued success.

Ready to build momentum in your retail career journey? It starts here with us.  

Every Customer, Every Visit, Every Day…

You’ll lead your team from the front, setting the standard for an immersive customer experience, connecting with our customers who are discovering our products for the first time or falling in love with them all over again. 

Engaging and self-driven by results, you’ll coach and develop first class Sales Consultants to think and act commercially, building a culture that champions a high-performing and collaborative team that overachieves targets and drive profitable sales.

You’ll own and deliver store sales and KPIs, using data and insight to reduce costs while strengthening Molton Browns presence on the high street as the authority in lifestyle products that our customers love to Cleanse, Wear and Live in.

Passionate about brand activation, you’ll identify opportunities to maximise sales through thoughtful events that make a lasting impact to our devoted customers, bringing our brand to life with every customer, every day.

You’ll think through the eyes of a customer, maintaining high standards to ensure your store is always ready to greet everyone flawlessly by driving retail excellence standards that reflect our brand’s aspirations both on the shop floor and operationally behind the scenes.

In return for going the extra mile every day, we offer personalised career development, a competitive salary of £29,070, a quarterly bonus when your stores targets are achieved and a range of benefits including:

• 50% staff discount across Molton Brown
• 25 days holiday + bank holidays
• Your birthday off
• Five free products every quarter to really get to know our products!
• Private healthcare & wellbeing support
• Pension scheme, travel loans & cycle-to-work scheme
• Access to exclusive learning, qualifications & career development pathways
• A culture where your voice is valued and your growth is supported
• Two additional Summer paid days off between June and August (2026)