
2nd Shift Supervisor (Process Operations Lead)
We are Kao, listed as one of the world’s most ethical companies for the last 19 years.
Our brand portfolio spans across three sectors; Consumer Care (John Frieda, Bondi Sands, Bioré, Jergens, Curél), Professional Hair (Goldwell, Oribe, KMS Hair, Kerasilk), and Molton Brown.
Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.
The Role:
Kao is seeking a 2nd Shift Supervisor (Process Operations Lead) (also known as a Liquid Making Team Lead internally) who will manage the assigned Liquid Making Shift operation and personnel!
Reporting to the Processing Manager, you will coordinate production schedule requirements with Packaging Team Leader and will ensure production is achieved in safe, efficient, and high-quality manner. You will also optimize processes to improve safety, quality, or efficiency.
This is a second shift position, on site, working hours from 2:00pm - 11:00pm
Weekend coverage is occasionally necessary due to business needs. Paid supervisor over time.
At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $65,000 - $85,000, plus supervisor over time (when needed).
What you will do:
- Production management
- Delivery of production schedule for the shift
- Make decisions to overcome production constraints to deliver production schedule on time
- Ensure all production records are filled out properly
- Ensure compliance with all FDA Regulations, Good Manufacturing Practices, and Quality Assurance Standards
- People management and leadership
- Provide guidance to the team
- Ensure safety procedures, LOTO, PPE, and SOPs are being followed
- Evaluate 2nd shift performance and skills thru formal performance assessment.
- Manage 2nd shift hourly staff time-off.
- Communication and reporting
- Identify, write, and obtain approval for all required Departmental Standard Operating Procedures and Work Instructions.
- Audit and update current SOP's and WI's as required as needed and by company policy.
- Report to Liquid Making Processing Manager any shift occurrences or foreseen technical and people risks.
- Communicate with Packing 2nd Shift Team Lead and align on production occurrences as well as with Quality and Technical service teams.
- Liquid Making process knowledge
- Familiarize with weighing process, batching/campaign process, and multi-tank making process (making, cooling and storage tanks).
- Trouble shoot equipment and process issues affecting safety, quality, and production.
- Examples: process lines, tank vessels, processing devices (FV, TIT, PIT, etc.), homogenizers, heat exchangers, pumps.
- Communicate to the management and technical service team.
- Effective utilization of Making Department personnel and processing equipment.
- Evaluate current operations and provide suggestions for improvements to safety, quality, and efficiency.
What you will need:
- 8+ years' experience in a production environment: batch making process preferrable.
- or 8+ years' experience as a Plant Services. (maintenance) technician or Quality Services (lab tech) technician or a production technical support team.
- 5+ years' experience leading people.
- Bachelor's Degree in Engineering - Preferred.
At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
What you can expect from us:
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritizes employee wellbeing
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, retirement, insurance options, and more…
- Learning and development opportunities
Your voice matters here — we value entrepreneurial thinking and innovation from our teams.
To find out why 33,000 people across the Globe work at Kao please visit:
https://www.kao.com/americas/en/careers/
Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful.https://kao.voyse.io/
Kao is an Equal Opportunity Employer, including disabled and veterans.
- Job Title
- 2nd Shift Supervisor (Process Operations Lead)
- Category
- Manufacturing
- Location
- Cincinnati
- Posted On
- September 28, 2026
- Job Type
- Regular