Key Account Manager - Oribe - Sweden

Who we are:

Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

The Role

As a Key Account Manager with Oribe in Sweden, you will drive sales performance through development of strategic partnerships with carefully identified salons, stylists, and key industry influencers by continually identifying opportunities to maximize profitable sales and distribution of products enhancing the profile and image of the Oribe portfolio.

You will be responsible for selecting, recruiting, and developing new customers to represent the renowned, luxury Oribe brand. Furthermore, you will collaborate with our salon clients to deliver merchandising expertise and Oribe product knowledge, to ensure an excellent costumer experience for both the salons and the end customers.

In this role, you will be able to have a direct impact upon the profitability of the business, and take pride in the continued growth and success of the brand in this market.  

This role will be field-based in Sweden, involving travel to salons on a daily basis.

What you will do:

• Drive net sales development with customers in your area (30%)
  • Execute local market sales strategy, new product launches and seasonal activities.
  • Activate Joint Business Plans to deliver salon growth through increased sell through and deliver successful sales campaigns in line with strategy and guidelines.
  • Partner with the wider local Kao Salon Division team to identify opportunities to convert existing current Oribe salons to take in additional Kao Salon Division brands and vice versa.
• Identify and convert new clients to Oribe (30%)
  • Maintain and work to a focused prospect list of target customers to grow the Oribe business.
  • Open new salons and achieve the distribution targets by directly influencing key clients to buy Oribe products by ensuring that clients understand how to maximize their profitability through client loyalty regular purchases.
• Deliver training to build stylist & salon staff capabilities (15%)
  • Deliver in-salon training and partner with Oribe freelance educators to deliver more specialized training.
• Develop joint business plans (10%)
  • Prepare contract of agreements as well as Joint Business Plans and agree sell through plans with clients on sell through activities.
• Accurately manage sales information and activities (5%)
  • Ensure all sales performance data is analyzed and relevant action is taken and to communicate where necessary to the associate director, Salon, Sales, Oribe.
• Support the successful execution of Oribe promotions (5%)
  • • Act as an ambassador to maximize growth opportunities to promote image and reputation of Oribe at industry functions and events.
• Administration (5%)
  • Ensure that the Sales Force system is updated correct.
  • Ensure that the OKR process is followed, and that targets and measurements are completed in due time.
  • Working with Workday and ensure correct recording of data.
  • Comply with Company Policies and Procedures, as well as the Sales Handbook, the Personnel Handbook, etc.

What you will need:

• Ideally you will have studied business/sales management at college or diploma level
• Proven experience working in Sales Divisions, with a track record of identifiable successes in the the haircare / hair salon industry
• Experience managing key accounts and communicating business plans effectively to high profile customers (both written and verbally)
• Experience in training and developing clients’ sales performance
• Ideally you will have prior experience as a hairdresser, with strong technical knowledge of colorants, treatments, and haircare products
• Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook as well as sales tools and systems e.g. Sales Force
• Fluent in Swedish as well as English

How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/) or EMEA website (https://www.kao.com/emea/en/)

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