Technician Claims EURL

Who we are:
Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World´s Most Ethical Companies for 18 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

Purpose of the Position

Active Role in Claims Data Generation: The Technician Claims supports the claims generation process through precise data measurement, accurate report creation, and adherence to established documentation standards. This role ensures the integrity of data collection, contributing to reliable product claims by understanding the purpose behind each measurement and maintaining organized, accessible records

Education

Training as a laboratory technician or a background in chemistry, physics, or a related technical field.

Key Responsibilities

1. Execution of Measurements: Conduct precise measurements, including sample preparation, following detailed instructions and operating equipment according to established protocols (50%)
2. Accurate Documentation and Structured Data Management: Record and store measurement results systematically, maintaining a clear and organized system for filing and labeling documents and data according to specifications, ensuring easy access and audit readiness. (20%)
3. Report Creation and Formatting: Generate clear and accurate reports from measurement data, following standardized formats to support reliable claim validation. (15%)
4. Active Collaboration in Claims Process: Engage with team members to support seamless workflow in claims substantiation, contributing to efficient, compliant product claim validation. (5%)
5. Support with Administrative and Equipment Maintenance Tasks: Assist with administrative tasks related to the claims substantiation process, including routine maintenance and basic troubleshooting of measuring instruments to ensure optimal performance. (5%)
6. Contribution to New Test Method Development: Collaborate with the team to support the development and refinement of new test methods, contributing practical insights to improve testing procedures. (5%)

Professional Experience

2-3 years of hands-on experience in a laboratory setting, preferably with a focus on data measurement, report generation, or similar technical tasks

Other role specifics

1. Structured and Detail-Oriented Work Style: Demonstrated preference for structured, precise work with strong attention to detail.
2. Proficiency with Lab Instruments and Technical Equipment: Skilled in accurately operating measuring instruments and comfortable working with technical equipment. Support troubleshooting and maintaining lab tools as needed.
3. Data Documentation and Filing: Ability to document measured values systematically and file data consistently according to established protocols.
4. Basic Microsoft Office Skills: Competent in Microsoft Office. Advanced familiarity in Word and Excel is advantageous for efficient documentation and data management.
5. Language Proficiency: Fluent in either English or German, with clear communication skills to support team collaboration.

Who we are:
Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World´s Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/