Global Digital & Social Media Coordinator

Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies since 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

The Role:

Reporting to the E-Commerce Operations Manager the Global Digital & Social Media Coordinator will help manage and execute digital marketing and social media initiatives. You will support the daily operations, collaborate cross functionally, analyze data, and partner with our regions and agencies to ensure all efforts align with the marketing calendar and department goals.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $27/hr. - $31/hr. We also offer a hybrid work schedule.

What you will do:

Oribe.com

• Lead preparation of launch materials including product setup, copy, and asset management
• Liaise with regions to share copy files and route for translation.
• Site Merchandising.
  • Configure homepage modules/banners according to digital calendar.
  • Ensure site categories are kept up to date with relevant products and sorted to feature new products and best sellers
• Oribe.com sample and promotion management
• Manage global salon locator updates.
• Partner with Product Creation team to add new products to ClearForMe and Provenance platforms to display on oribe.com.
• Set up blog articles and ensure they are properly categorized and referenced among other areas of the website.
• Lead Bazaarvoice ratings and reviews moderation.
• Support Ecommerce Operations Manager in the management of customer service agency and inquiries.

Digital & Social Media

• Partner with social agency on community management efforts for our consumer and professional channels
• Compile and analyze data for monthly and quarterly digital reports (email & social).
• Day-to-day email execution inclusive of building templates, scheduling, sharing copy for translations and coordinating with the creative team.
• Assist with go-to-market webinar and launch preparations.
• Develop content ideas for existing and emerging social platforms such as TikTok.
• Initiate YouTube channel scheduling and moderation.
• Coordinate warehouse orders for various projects.
• Assist in the management of creative feedback and requests

What you will need:

• Bachelor's Degree.
• 1+ year's experience.
• Proficiency in social platforms including Facebook/Instagram, Google/YouTube, TikTok and passion for emerging platforms.
• Aware of trends in the digital marketing field (email, video, web, social, e-commerce).
• An eye for style and ability to spot and interpret trends across fashion, beauty, and media/pop culture.
• Ability to pull data from different resources and translate it into trends, actionable plans, and reporting templates.
• Proficiency in Word, Excel (can maintain complex spreadsheets), and PowerPoint.

#LI-Hybrid